Frequently Asked Questions
Everything you need to know about background screening, your rights, and how the process works.
"The advantage of knowledge is that wisdom preserves the lives of its possessors."
What types of criminal history searches are available?
No single database contains all criminal records. The type of search depends on your needs and budget:
- Fingerprint Record Check (NCIC) — Most accurate but costly. Available at state and federal levels.
- State Criminal History Files — Court system or statewide repository records. May include arrests and convictions.
- County Criminal History Files — County courthouse searches with the most current data available.
- Federal Criminal Search Files — Covers federal crimes not found on state records.
- National Criminal Database Search — Proprietary database updated periodically. May not include all states.
- Incarceration/Correction Search — Covers state or federal prison records only.
Why shouldn't I just Google search my applicants?
Using internet search engines to screen applicants requires the applicant's written permission and creates significant legal risk. If a hiring manager discovers protected class information (race, religion, disability, age, etc.) during an online search, the organization could face discrimination claims — even if the information wasn't used in the hiring decision.
Can I use a report the applicant provides?
While applicants can provide their own reports, outsourcing to a professional Consumer Reporting Agency ensures accuracy, legal compliance, and adherence to FCRA and EEOC guidelines. Self-provided reports may be outdated, incomplete, or altered.
Do I need to share the report with the applicant?
Yes. If you are considering an adverse decision based on the screening results, applicants must receive a copy of their report along with a summary of their rights under the FCRA. Some states require you to provide a copy regardless of the outcome.
What does a Social Security verification include?
A Social Security Number trace provides the year and state of issuance, names associated with the number, possible date of birth, and previous addresses. This is commonly used to identify additional jurisdictions that should be searched for criminal records.
How are criminal records searched?
Records are typically searched by name, with additional options for aliases, dates of birth, and Social Security numbers depending on the source. County-level searches tend to be the most thorough and up-to-date, while national databases provide broader but potentially less current coverage.